For more than 160 years, White’s has helped families in crisis, in transition and in need of support through its accredited and comprehensive continuum of community-based services, foster care, adoption support and residential treatment programs. Our statewide network of facilities and seasoned providers allows us to support children, teens and families with a variety of services when they need it, wherever they may need it.  At White’s we realize that no family is exempt from tough times; it’s a hard time to be a parent and a hard time to be a teen.  At its core, White’s provides hope for children, teens and families by offering services which challenge them to live lives of character, stability and service to others.

Mission- White’s Residential & Family Services is a Christ-centered organization committed to enriching the lives of children and families through emotional healing, personal development and spiritual growth. 

Vision-   White’s Residential and Family Services will provide hope for children and families and offer services which challenge them to live their lives of character, stability and service to others.

Check us out on Facebook or view our video.  If you have any questions about careers at White's please contact Shanea Kirk at shanea.kirk@whitesrfs.org

We are hiring the following BSW positions:

We are hiring the following MSW positions:

Employee benefits

  • Comprehensive medical plan and HSA plan
  • Dental
  • Retirement with Employer Match
  • Fitness and wellness encouraged within work schedule
  • Fitbit Program
  • Tuition reimbursement 
  • Paid Time Off-Paid Holidays
  • Coaching Reviews-Open Dialogue with Supervisor
  • Individual Development Plans
  • Housing for qualified positions

Family Specialist

License: Pending temporary license application allowed

Salary Range: $33k-$38k

Start Date: Contingent on pre-employment screenings required by agency licensure.

Department: Family Services

Employment Status: Full-time/Regular/Exempt

Qualifications:

  • A Christian with strong convictions who is also in agreement with White’s mission statement, Statement of Faith, and Code of Conduct.
  • A Bachelor’s degree in Social Work, Psychology, Counseling, Sociology, Human/Social Services, Human Development and Life Studies, Family and Consumer Sciences or Child Development 
  • Three years ofexperience in community-based support services.
  • Have a valid driver’s license with no restrictions that would limit the ability to perform job functions.

Reports to: Regional Manager and Clinical Supervisor

Job Summary:

  • The Family Specialist is knowledgeable and experienced in regards to the application of appropriate social work skills and principals.
  • The Family Specialist demonstrates the ability to exercise independent judgment and function as a team member in the professional treatment effort as it applies to each child/family on the assigned caseload.
  • The Family Specialist must be equipped to identify the needs of the children and families in their care, and to address those needs through the application of various components of all of the White's Family Services care models, including Foster Care, Independent Living, Home-Based Services, and Adoption Services.
  • This position is an integral part of the treatment team’s efforts toward permanency; reunification with the legal family, adoption, or independent living.
  • This position requires an over-arching understanding of the entire continuum of services available for families, children, and the referring agencies.
  • The individual must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.

Basic Responsibilities

Case Management:

  • Under the periodic guidance of the Clinical Supervisor, develop conceptualization for each assigned case (in conjunction with the treatment team).
  • Attend and represent White’s at review hearings as well as child and family team meetings; make objective recommendations to the court and the team.
  • Develop an individualized treatment plan for each assigned child/family in consultation with placing agency worker, program manager, and clinical supervisor.
  • Pursue case goals utilizing various resources: community supports, resource family life, supplemental counseling, psychiatric services, therapeutic activities, etc.
  • Regularly evaluate child/family progress and periodically meet with treatment team to review cases.
  • Advocate for child and family’s needs and best interests by assisting in the identification of service gaps and community resources to meet identified needs
  • Maintain appropriate and required documentation consistent with accreditation and Department of Child Services treatment standards: Individual Treatment Plan, Monthly Progress Report, Closing Summary, case notes, outcome measures, etc.
  • Keep placing agency workers informed about family and child’s progress, major crises, etc.

Foster Families:

  • Build and maintain positive, supportive, and encouraging working relationships with resource families.
  • Direct resource families in their efforts to be therapeutic in their work with those placed in their home.
  • Attend resource family trainings; co-facilitate training and/or activities for children.

Foster Children and Independent Living Youth:

  • Facilitate independent living youth in securing entitlements and other collateral resources.
  • Prepare each foster child for the identified permanency goal in a developmentally appropriate manner in conjunction with other service providers including the referring agency staff and therapist when applicable
  • Enhance foster child functioning by providing basic counseling, psycho-education, skills training, etc.
  • Implement and maintain therapeutically sound treatment programming for youth in independent living program consistent with White’s mission and philosophy.
  • Prepare independent living students for self-sufficiency by facilitating experiential and didactic exercises and activities

Families of Origin/Guardians/Adoptive Parents:

  • Build working relationships with birth/adoptive parents with whom foster child is to be reunified by facilitating parenting time and regular communication (if this is the case plan).
  • Prepare birth/adoptive parents for reunification by evaluating the safety of living environments.
  • Assess family dynamics and needs to facilitate case plan goal achievement as accessibility permits.
  • Serve as a resource coordinator for families in mobilizing and securing resources for critical needs; this may involve transporting families to resources or bringing such to them.
  • Provide mentoring and teaching resources: nurturing/parenting skills, problem-solving/conflict resolution skills, child development, and self-esteem concepts.
  • Coordinate establishment of a family support team to meet with family regularly.
  • Identify and engage informal supports to assist after White’s services are no longer active.
  • Coordinate development and implementation of family goal plan; includes a safety plan for children and parents; includes objectives for growth in family’s assets; includes issues as well as basic needs.
  • Formally assess families using the approved instruments within the first 30 days of admission.
  • Complete assessments in conjunction with therapists to guide family preparation for adoption, when appropriate.
  • Facilitate training in issues related to adoption, when appropriate.

Agency Support and Enhancement:

  • Construct a working relationship with placing agency workers of children and families with whom they work through regular and consistent communication regarding case plan progress.
  • Be a positive liaison between White’s, placing agencies and other community stakeholders by communicating White’s mission, vision, and values.

Professional Development:

  • Participate in Clinical Supervision regularly.
  • Fulfill reading assignments to improve relevant skills and abilities.
  • Attend workshops and other opportunities for professional growth.
  • Participate in periodic field observation by the Clinical Supervisor or Designee.
  • Analyze and assess performance feedback through the Coaching Review process
Other:
  • Perform other duties as assigned by the Regional Manager, Clinical Director, or VP and Executive Director of Family Services

Skill, Supervision, Knowledge, and Ability:

  • The Family Specialist must be an individual with a Christian and professional commitment to work with children and youth of all ages, their families, the referring agency, community professionals, and the White's Family Services’ treatment team.
  • Must demonstrate initiative and the ability to complete work assignments with moderate to minimal direct supervision.
  • Must be dependable, well-organized, and an effective time manager.
  • Must clearly, concisely, and professionally communicate ideas through good verbal and writing skills.
  • Must understand basic counseling/helping skills.
  • Must maintain professional boundaries and confidentiality.
  • Must personably, genuinely, empathetically, and emotionally communicate and interact with foster children, resource families, birth families, other professionals, and placing agency workers.
  • Must be a team player –enjoy working closely with other staff members and to be flexible, adaptive, and positive in his/her actions.
  • Must be a positive role model for the children and youth assigned.
  • Must maintain appropriate hygiene and attire.
  • Must be committed to the Mission, Core Values, and Vision of White's Residential and Family Services

Physical Demands of Position:

  • Must be able to drive long distances for foster home visitation, court hearings, visitation, etc.
  • Must be able to handle the challenge of prioritizing multiple roles and responsibilities, attend to crises and other unplanned events with minimal to moderate direct supervision, and meet regular deadlines for required documentation

Working Conditions:

  • Office hours are 8:00 a.m. to 4:30 p.m., Monday through Friday (part-time employees will work as needed).
  • Travel, supervised visitation, home visits, and other tasks will regularly extend beyond these office hours.
  • The Family Specialist will be expected to respond to child and family crises when available. Their cell phone number will be given to staff and to resource families to use as needed. The Family Specialist is required to participate in an on-call rotation. 

Program Manager

License: Pending temporary license application allowed

Salary Range: $35k-$45k

Start Date: Contingent on pre-employment screenings required by agency licensure.

Department: Residential Services

Employment Status: Full-time/Regular/Exempt

Qualifications:

  • A Christian with strong convictions who is also in agreement with White’s mission statement, Statement of Faith, and Code of Conduct.
  • Applicant must be 21 years or older and have a minimum of a Bachelor’s degree; Human Services or related field of study.
  • Two years residential/social service experience is required.
  • Training and/or experience beyond the Bachelor's level in a human services area is desirable.
  • Also, this person must be able to effectively lead and inspire others as a supervisor of a team and have good communication, interpersonal, and writing skills.

Reports to: Campus Life Director

Job Summary: Within the context of DCS Rules (465 IAC 2-9-48; 2-9-49) and COA Standards (TS 3.03, 3.04, 3.06, 3.07, 3.08), the Program Manager (PM) is responsible for hiring, training, and supervising direct care staff in an assigned cottage (up to ten staff members) and for creating and sustaining a therapeutic milieu and cottage culture that aligns with White’s values and unifies the staff and students. Must demonstrate sensitivity to White’s service population and commitment to student and staff development.

Basic Responsibilities

Culture and Milieu Management:

  • Establishes the shared values and expectations for cottage staff and students within his or her assigned cottages to create a vision for success and define factors by which culture can be assessed and modified over time.
  • Creates and reinforces a positive and therapeutic culture within specialized treatment areas; demonstrates the ability to work effectively with a variety of personalities and direct them toward a common vision and like-minded approach.
  • Evaluates staff members level of commitment and contribution to the positive culture by assessing the degree to which staff demonstrate that they share the mission, vision, and values established for each treatment programs (TREC, PATH, SMB, etc.).
  • Facilitate the integration of clinical treatment modalities into the milieu and work together within similar treatment disciplines to create consistency between cottages.
  • Meets regularly and work together with other relative Program Managers and treatment team members to create a similar treatment experience for youth among different cottages.
  • Develops houseparents treatment expertise thereby enabling them to effectively reinforce treatment principles in the milieu.
  • Attend/co-facilitate treatment and cottage council group meetings along with Case Managers and Houseparents, emphasizing to staff and student the importance of an integrated treatment team approach and teamwork among staff members in general.

Human Resource Coordination:

  • Hire and supervise direct care staff for assigned cottage; in collaboration with Human Resources, lead the recruitment and selection processes to ensure that Cottage teams consist of staff who are a strong missionfit and who have the competence and skills necessary to contribute to a healthy environment and therapeutic milieu.
  • Complete timecard approval in ADP and provide PTO approval and cottage coverage; ensure staffing to student ratios are met at all times.
  • Complete direct care performance evaluations.
  • Complete Environment of Care checklists and provide feedback to cottage staff as directed by the Campus Life Director.
  • In concert with the Program Director and Case Manager, provide support and intervention to cottage staff during youth crises situations related primarily to staffing concerns.

​​Staff Development:

  • In conjunction with the Program Director, research and recommend additional evidence-based training programs for implementation within Residential Services.
  • With the Program Director and other treatment team members, work with Houseparents to maintain consistent application of new programming.
  • Ensure completion of Houseparent pre-service orientation (see Staff Training Policy) and that in-service training requirements are met on an annual basis
  • Work closely with direct care staff to define individualized professional development plans that support broader succession planning and staff retention initiatives.

Staff Supervision:

  • Establish and implement consistent guidelines and expectations, including: dress code, group and environmental management, and social conduct.
  • Provide support, guidance and oversight within the cottage and campus community.
  • Conduct regular staff observations and provide positive and constructive feedback to employees on a timely basis.
  • Conduct monthly supervision meetings with cottage staff to assess and reinforce team members commitment and demonstration of shared values, to review program and staff training issues, and to guide professional development.
  • Complete Performance Correction documentation and implement effective performance improvement tactics, where appropriate, to Houseparents.
  • Supervise and interact effectively with Houseparents to motivate and guide them while reinforcing positive behaviors; ensure staff compliance with DCS rules and COA accreditation standards.

Residential Treatment Coordination:

  • Provide consultation, support, and supervision to Houseparents for youth behavioral issues. Intervene in high risk situations when necessary or directed
  • Review and debrief Houseparents following physical restraints to ensure therapeutic and proper tactics are being employed and to manage risk.
  • Oversee the development of self-determination groups in assigned cottages. 

Residential Administration:

  • Ensure compliance with all agency policies and procedures, regulatory, accreditation, and funding source rules and regulations (DCS, Health Department, COA, etc.)
  • Maintain record of reportable DCS incidents for monthly DCS report.
  • Participate in Residential PQI: Report and analyze program data; Participate in regular residential PQI meetings; Debrief significant incidents when scheduled; With the Program Director, oversee CbS data collection and improvement planning process.
  • Complete monthly cottage inspections.
  • Administrative back-up on-call as deemed necessary by Campus Life Director or other appointed administrative staff.

Skills, Supervision, Knowledge, and Ability:

  • Must be dependable, well organized, and an effective people and time manager.
  • Must have the skills and abilities to supervise direct care staff.
  • Must demonstrate the ability to provide effective and direct feedback to staff regarding performance.
  • Must have the ability to clearly, concisely, and professionally communicate ideas and create a shared idea through good verbal and written skills.
  • Must be knowledgeable of DCS Rules and COA standards regarding supervision.
  • Must be knowledgeable of mental health diagnoses and services.
  • Must be genuine, empathetic, and emotionally connected in helping Houseparents work with designated population.
  • Must be skilled at assembling and managing a team. That is, one who enjoys working closely with other staff members and has the ability to be flexible, adaptive, and positive in his/her interactions with othersincluding those supervised, peers, and others with whom White's interacts in fulfilling its goals and mission.
  • Must maintain professional boundaries and confidentiality.
  • Must be proficient in the use of Microsoft WORD, EXCEL, and Outlook.
  • Must have a valid driver's license.
  • Must be committed to the Mission, Core Values, and Vision of White’s Residential and Family Services.

Physical Demands of Position:

  • Must be able to actively participate in the physical restraint of youths who are in crisis (must meet the requirements of Mindset physical restraints).
  • Must be able to drive for long periods of time (trips may require over ten hours of driving in one day).
  • Must be able to do extensive walking, participate in cottage recreation, and do physical labor (that involves lifting and bending) with residents.
  • Must be able to meet regular, and sometime short, deadlines on supervision documentation, youth treatment documentation, correspondence, and other assignments.

Working Conditions:

  • Program Managers may be required to live on campus.
  • Normal scheduled work hours are Monday through Friday from 8:00 a.m. to 4:30 p.m. Program Managers will be required to personally provide coverage for shifts that are unable to be filled with direct care staff.
  • Work every eighth weekend (Friday 8:00 a.m. to Monday 8:00 a.m.) as an on-call/support person, which involves pursuing runaways, assisting campus supervisor in discipline problems, serving as Houseparent, providing transportation, supervising campus activities (meals, special events, chapel, etc., and performing other duties as requested by the campus supervisor).
  • Work one day a week (Mon.-Thurs.) as an on-call/support person (24 hour period: 8:00 a.m. to 8:00 a.m.).
  • Work holidays as scheduled except Christmas Day and Thanksgiving Day. If Christmas falls on a Program Manager’s normal day or weekend on duty, then he/she will work Christmas and be off Thanksgiving.  Otherwise, he/she will normally work Thanksgiving and be off on Christmas.
  • Must be able to work with residents' medical problems, which may include exposure to bodily fluids.

Family Preservation Therapist

License: Pending temporary license application allowed

Salary Range: $45k-$55k

Start Date: Contingent on pre-employment screenings required by agency licensure.

Department: Family Services

Employment Status: Full-time/Regular/Exempt

Qualifications:

  • Incumbent must be a Christian with strong Christian values and a commitment to living a lifestyle that is aligned with White’s Code of Conduct and Statement of Faith.
  • A Master’s Degree in Social Work, Psychology, Counseling, Human/Social Services, Human Development and Life Studies, or a degree which meets the standards for licensure by the Indiana Behavioral Health and Human Services Licensing Board is required plus three years of related experience is required.
  • The incumbent must also have a valid driver’s license with no restrictions that would limit the ability to perform job functions and the active pursuit or previous attainment of a license, such as an LMHC, LCSW, or LMFT, is required. Individuals who are in the licensing process or licenseeligible are also acceptable.
  • He or she must possess the basic belief that children are meant to grow up within their family of origin whenever possible, and that such warrants significant, supportive efforts when necessary.

Reports to: Regional Manager

Job Summary: The Family Preservation Therapist is responsible for applying appropriate counseling skills, principles, and therapeutic modalities in the professional treatment effort as it applies to each family / child on the assigned caseload. This position will be an integral part of the treatment team's efforts toward ensuring the preservation of the referred family unit. The Family Preservation Therapist demonstrates the ability to exercise independent judgment and function as a team member. The Family Preservation Therapist must be equipped to identify the needs of the children and families in their care, and to address those needs through evidence-based practices. This position requires an over-arching understanding of the entire continuum of services available for families, children, and the referring agencies. This individual must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.

Basic Responsibilities

Family Preservation Therapy Services with Families:

  • Assess families using standardized and informal assessment instruments.
  • Develop treatment plans with the client/family within established time frames.
  • Provide individual/family/couples sessions to address identified clinical needs using appropriate therapeutic interventions including evidence-based practices.
  • Assist in the management of client crises as indicated.
  • Aid in the completion of regular family safety assessments and plans.

Case Management:

  • Attend and represent White’s at review hearings as well as child and family team meetings; make objective recommendations to the court and the team as requested.
  • Pursue case goals utilizing various resources in conjunction with other service providers.
  • Regularly evaluate child/family progress and periodically meet with treatment team to review cases. 
  • Advocate for child and family’s needs and best interests by assisting in the identification of service gaps and community resources to meet identified need.
  • Maintain appropriate and thorough documentation in a timely manner consistent with accreditation and Department of Child Services treatment standards: Individual Treatment Plan, Monthly Progress Report, Closing Summary, case notes, outcome measures, etc.
  • Keep placing agency workers informed about family and child’s progress, major crises, etc.

Foster/ Adoptive Families:

  • Build and maintain positive, supportive, and encouraging working relationships with resource families.
  • Direct resource families in their efforts to be therapeutic in their work with those placed in their home.
  • Attend resource family trainings; co-facilitate training and/or activities for children.
  • Facilitate training in issues related to adoption, when appropriate.
  • Complete assessments in conjunction with therapists to guide family preparation for adoption, when appropriate.

Foster Children:

  • Prepare each foster child for the identified permanency goal in a developmentally appropriate manner in conjunction with other service providers and referring agency staff.
  • Enhance foster child functioning by providing basic counseling, psycho-education, skills training, etc.
  • Implement and maintain therapeutically sound treatment programming for youth in independent living program consistent with White’s mission and philosophy.
  • Prepare independent living students for self-sufficiency by facilitating experiential and didactic exercises and activities.

Families of Origin/Guardians/Adoptive Parents:

  • For foster care services: build working relationships with birth/adoptive parents with whom foster child is to be reunified by facilitating parenting time and regular communication (if this is the case plan).
  • Provide education and support required to achieve preservation of the family unit whenever possible for relevant services.
  • Support family preservation and reunification through the implementation of safety assessment and planning, as appropriate based on service provided.
  • Assess family dynamics and needs to facilitate case plan goal achievement.
  • Serve as a resource coordinator for families in mobilizing and securing resources for critical needs; this may involve transporting families to resources or bringing such to them.
  • Provide mentoring and teaching resources: nurturing/parenting skills, problem-solving/conflict resolution skills, child development, and self-esteem concepts.
  • Coordinate establishment of a family support team to meet with family regularly.
  • Identify and engage informal supports to assist after White’s services are no longer active.
  • Coordinate development and implementation of family goal plan; includes a safety plan for children and parents; includes objectives for growth in family’s assets; includes relation dynamics as well as basic needs.
  • Formally assess families using the approved instruments within required time frames based on service. 

Agency Support and Enhancement:

  • Attend case reviews with referral agencies as requested.
  • Maintain a working relationship with referral agency workers.
  • Be a positive liaison between White’s and placing agencies and the public in general.
  • Be a White’s representative on local committees and project committees as requested.

Professional Development:

  • Participate in Clinical Supervision regularly.
  • Complete assigned opportunities for individual professional development, including internal, external, and self-directed learning opportunities.
  • Participate in periodic field observation by the Clinical Supervisor or Designee.
  • Analyze and assess performance feedback through the Coaching Review process.

Other:

  • Perform other duties as assigned by the Regional Manager, Clinical Director, or VP and Executive Director of Family Services.

Skills, Supervision, Knowledge, and Ability:

  • The Family Preservation Therapist must be an individual with a Christian and professional commitment to work with children and youth of all ages, their families, the referring agency, community professionals, and the White's Family Services’ treatment team.
  • Must demonstrate initiative and the ability to complete work assignments with minimal direct supervision.
  • Must be dependable and organized to complete assigned tasks and mentor newer staff.
  • Must have the ability to clearly, concisely, and professionally communicate ideas through effective verbal and writing skills.
  • Must understand and demonstrate knowledge of counseling/helping skills.
  • Must maintain professional boundaries and confidentiality.
  • Must personably, genuinely, empathetically, and emotionally communicate and interact with foster children, resource families, birth families, other professionals, and placing agency workers.
  • Must be a team player – this person needs to enjoy working closely with other staff members and be flexible, adaptive, and positive in his/her actions.
  • Must be a positive role model for the children and youth assigned.
  • Must maintain appropriate hygiene and attire.
  • Must be committed to the Mission, Core Values, and Vision of White's Residential and Family Services

Physical Demands of Position:

  • Must be able to drive moderate distances for service provision, court hearings, etc.
  • Must be able to handle the challenge of prioritizing multiple roles and responsibilities, attend to crises, and other unplanned events with minimal to moderate direct supervision, and meet regular deadlines for required documentation. 

Working Conditions:

  • Office hours are 8:00 a.m. to 4:30 p.m., Monday through Friday (part-time employees will work as needed).
  • Travel, therapy sessions, and other tasks will regularly extend beyond these office hours.
  • The Family Preservation Therapist will be expected to respond to child and family crises as part of a team. A contact number will be given to staff and to their clients to use as needed. The Family Preservation Therapist is required to support on call requirements for their caseload when not taking PTO. 

Regional Manager

License: Pending temporary license application allowed

Salary Range: $45k-$65k

Start Date: Contingent on pre-employment screenings required by agency licensure.

Department: Family Services

Employment Status: Full-time/Regular/Exempt

Qualifications:

  • A Christian with strong convictions who is also in agreement with White’s mission statement, Statement of Faith, and Code of Conduct.
  • A Master’s Degree in Social Work, Mental Health Counseling, Psychology, or other related field from an accredited college or university is required; a Master’s in Social Work with licensure (LCSW) is preferred. Minimum of three years paid experience in the field of child welfare services with at least one year of experience in a supervisory capacity.
  • A valid driver’s license with no restrictions that would limit the ability to perform job functions.

Reports to: VP and Executive Director of Family Services

Job Summary: This is a full-time position as a part of a large complex social service agency. The position requires a person with the capacity to know and understand the integral aspects of a large agency serving families and children. This position is responsible for overseeing the operations of the regional offices; expanding present and developing new programs to meet the needs in undeveloped regions of the state as approved by the Board of Directors; spanning the areas of Marketing, Public Relations, collaborative program development, and collaborative recruitment of foster parents, staff, and clients; and enhancing the efforts of the Program Directors, White’s Leadership team, and the Board of Directors. This individual must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.

Basic Responsibilities

Case Oversight and Supervision of Staff:

  • Provide supervision and oversight of Staff, which may include the following:
    • Deliver supervision that provides treatment direction and professional development guidance to staff supported in the assigned local office
    • Review records and correspondence pertaining to client treatment and service billing; ensure documents are completed in a timely, accurate, and professional manner in accordance with agency polices;
    • Coordinate and facilitate treatment team meetings in accordance with agency policies;
    • Accompany staff to court, home visits, team meetings, and other work-related events to provide direct observation of work, provide feedback accordingly;
    • Maintain a general knowledge of all cases;
    • Function as a resource/backup for case management, coverage and crisis management in the event of staff absence or turnover.
  • Provide accurate, definitive direction to staff regarding established policies and procedures; troubleshoot new issues as they arise and inform program directors of needs.
  • Collaborate with the Program Director and Clinical Supervisors in the development of therapeutically sound treatment programs and clinical resources.

Leadership:

  • Participate with the VP and Executive Director of Family Services (EDFS) in developing a vision and strategic plan to guide regional business development.
  • Identify, assess, and inform the EDFS of internal and external issues that affect the strategic focus and well-being of the agency’s programs and services.
  • Provide direction and accountability in regards to work standards.

Operational Planning and Management:

  • Develop and implement an operational plan which incorporates goals and objectives congruent with the strategic direction of the regional office.
  • Monitor key budgetary and programmatic performance indicators for all services provided by the regional office staff and report concerns to the EDFS or Program Director as appropriate; implement corrective actions as need.
  • Provide oversight of risk management issues and management of critical incidents.
  • Monitor office property and vehicle conditions; coordinate with Support Services for needed maintenance.
  • Ensure standards of quality and compliance according to agency policies and regularly evaluate the effectiveness of implementation for programs and clinical resources.
  • Create an encouraging environment for foster parent development; assist the RFD in addressing concerns with foster parents. Provide consultative assistance to Clinical Supervisors and RFD’s.

Business Development:

  • Leverage all available resources (staff, clinical knowledge, environmental scans, etc.) to drive business development and promote enrollment.
  • Assess and contribute feedback toward the development of agency marketing/public relations materials in collaboration with the Advancement, Program Director, and EDFS.
  • Assess and promote services to counties in the region in accordance with regional strategic plans.
  • Attend regional provider/partner meetings, assess agency response and communicate findings to the EDFS.
  • Construct a working relationship with local DCS office staff through regular and consistent communication regarding services provided.
  • Aid the Advancement in assessing potential funding and other support opportunities in the region.
  • Promote programs to stakeholders; assist with foster parent recruitment.
  • Network within the region (including churches, workgroups, civic groups, etc.) to advance the agency’s mission.

Human Resource Management:

  • Provide direct supervision to regional staff related to the implementation of related human resources policies, procedures, and practices.
  • Determine staffing requirements for program management based on identified goals and budgetary constraints.
  • Recruit, interview, and select staff that have the technical skills, personal abilities, and values match to help further the organization’s mission.
  • Direct the onboarding plan for supervisees; Identify ongoing training needs and resources for Family Specialists/Clinical Supervisors in collaboration with the EDFS and program directors.
  • Implement a performance management process that includes providing direct and constructive feedback regularly in order to ensure targets are met and obstacles overcome.

​Agency Support and Enhancement:

  • Develop and implement regional communication strategies for agency stakeholders (staff, foster parents, DCS, community members, etc.).
  • Act as a spokesperson for the agency to further strategic objectives.
  • Communicate agency policies/decisions to staff in a supportive manner.

Professional Development:

  • Attend workshops and other opportunities for professional growth.
  • Analyze and assess performance feedback given through supervision and the Coaching review process; respond accordingly.

Other:

  • Perform other duties as assigned by Supervisor. Skill, Supervision, Knowledge, and Ability.
  • The Regional Manager must be an individual with a Christian and professional commitment to work with staff, foster parents, foster children, and all agency stakeholders.
  • Must possess strong leadership qualities, and be a positive role model.
  • Must demonstrate excellent public relation skills and represent White’s in a professional manner: Must work to build strong relationships with outside agencies, both public and private, to develop a strong support base.
  • Must be a person who takes initiative and works with minimal supervision.
  • Must have working knowledge of budgets.
  • Must have advanced experience in using technology, including a working knowledge of Microsoft Office, and database utilization.
  • Must have the ability to effectively communicate the mission, vision, and concerns of White’s ministry in both oral and written communications.
  • Must demonstrate well-developed interpersonal skills and have the ability to get along well with diverse personalities.
  • Must demonstrate high energy level and be comfortable performing multifaceted projects in conjunction with normal activities.
  • Must be dependable, well organized, and an effective time manager. 
  • Must have an understanding of clinical issues, treatment programming concepts, and counseling.
  • Must be able to maintain professional boundaries and confidentiality.
  • Must be personable, genuine, empathetic, and able to connect emotionally in their work with staff, children, parents, and other professionals.
  • Must be a team player. This person needs to enjoy working closely with other staff members and have the ability to be flexible, adaptive, and positive in his/her actions.
  • Must maintain appropriate hygiene and attire per dress code.
  • Must be committed to the Mission, Core Values, and Vision of White’s Residential and Family Services.

Physical Demands of Position:

  • Must be able to drive long distances to do work at regional offices, attend meetings, train staff, etc.
  • Must be able to handle the stress of multiple roles and responsibilities, difficult personnel issues, attending to crises, and other unplanned events.

Working Conditions:

  • General office hours are: 8:00am to 4:30pm Monday through Friday.
  • Work in regional offices, attending meetings, conducting staff/community trainings, and other duties that often extend beyond these office hours.
  • While there are no stated-on call time assignments, the Regional Manager is expected to provide timely guidance and be a resource to those they supervise. His/her cell phone number will be given to staff to use outside regular office hours. In addition, the Regional Manager must carry a cell phone with a voice mail option when not on vacation.

Clinical Supervisor

License: Pending temporary license application allowed

Salary Range: $45k-$55k

Start Date: Contingent on pre-employment screenings required by agency licensure

Department: Family Services

Employment Status: Full-time/Regular/Exempt

Qualifications:

  • A Christian with strong convictions who is also in agreement with White’s mission statement, Statement of Faith, and Code of Conduct.
  • A Master’s degree in Social Work is required. LCSW is preferred.
  • Three years paid social work experience. At least one year of paid case work in a child-placing agency is required.
  • Must have a valid driver’s license with no restrictions that would limit the ability to perform job functions.

Reports to: Regional Manager

Job Summary: The Clinical Supervisor directs and coordinates all caseload work and clinical services within the regional office. This individual is responsible for supervising Family Specialists in conjunction with the Regional Manager, provide treatment direction, assign caseloads, and approve all written work including: treatment plans, monthly reports, closing reports, progress notes, and correspondence. This individual must have an understanding of clinical issues, treatment programming concepts, and counseling. This Individual must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.

Basic Responsibilities

Development and implementation of treatment program:

  • Develop, implement, and maintain therapeutically sound treatment programming for children, youth, and families in care in line with White's mission and philosophy.
  • Track population needs, treatment modalities, referral agency, state trends and regulations, and adapt interventions and methods to meet needs.
  • Oversee implementation of all policies procedures as it relates to agency or state policies and regulations.

Casework/Clinical supervision of Family Specialist staff :

  • Provide on-the-job training for Family Specialists in conjunction with the Regional Manager.
  • Supervise the day-to-day clinical performance of Family Specialists in the local office.
  • Accompany Family Specialists to home visits to observe work in actual settings periodically.
  • Review correspondence as appropriate.
  • Review staff billing in a timely manner.
  • Ensure foster child placement information is submitted timely.
  • Ensure that foster child files are properly maintained and meet standards established by accrediting/licensing bodies.
  • Provide clinical direction and professional development guidance to Family Specialists of assigned local office.
  • Assign case loads collaboratively with the Regional Manager.
  • Provide Clinical Supervision with each Family Specialist no less than every two weeks.
  • Coordinate and oversee treatment team meetings.
  • Formally evaluate (jointly with the Regional Manager) each Family Specialist every six months until achievement of regular employee status, then annuall.
  • Review and approve on all Individual Treatment Plans, Monthly Progress Reports, Closing Summaries, Independent Living contracts, and correspondence dealing with major treatment or placement issues.
  • Maintain a general knowledge of all cases.
  • Attend court hearings as needed.
  • Function as a resource/backup to Family Specialists when a crisis develops.
  • Meet weekly with Regional Manager to review billing, case issues, and risk management

Liaison and Public Relations:

  • Manage major foster parent issues and consult the Regional Manager as appropriate.
  • Maintain working relationships with referral agencies and promote the agency.
  • Attend to referral agency concerns.
  • Engage stakeholders as appropriate

Foster parent training and supervision:

  • Assist in the coordination of the in-service training for foster parents.
  • Provide on-going treatment support to foster parents.
  • Facilitate training sessions as needed.

Supervision:

  • Assist Regional Manager in hiring of support personnel for the assigned regional office.
  • Supervise support personnel as needed.

Site, facilities, and vehicles:

  • Report needs and recommendations to Regional Manager.
  • Submit requested information to Support Services as directed by the Regional Manager

Professional development:

  • Pursue professional training as directed by the Regional Manager.
  • Develop competencies in line with White's Family Services needs and personal interests and skills.

General:

  • Build and maintain working relationships with other White’s managers.
  • Perform other duties assigned by the Regional Manager or Vice-President and Executive Director of Family Services.

Skill, Supervision, Knowledge, and Ability

  • The Clinical Supervisor needs to be an individual with a Christian and professional commitment to work with staff, children, and youth of all ages, birth families, the referring agency, community professionals, and the White's Family Services treatment team.
  • Must possess strong leadership qualities, and be a positive role model.
  • Must demonstrate excellent public relation skills and represent White’s in a professional manner: Will work to build strong relationships with outside agencies, both public and private, to develop a strong support base.
  • Must be a person who takes initiative and works with minimal supervision.
  • Must have advanced experience in using technology, including a working knowledge of Microsoft Office and database utilization.
  • Must have the ability to effectively communicate the mission, vision, and concerns of White’s ministry in both oral and written communications.
  • Must demonstrate well-developed interpersonal skills. Ability to get along well with diverse personalities.
  • Must demonstrate high energy level, comfortable performing multifaceted projects in conjunction with normal activities.
  • Must be dependable, well organized, and an effective time manager.
  • Must have an understanding of clinical issues, treatment programming concepts, and counseling.
  • Must be able to maintain professional boundaries and confidentiality.
  • Must be personable, genuine, empathetic, and able to connect emotionally in their work with staff, children, parents, and other professionals.
  • Must be a team player. This person needs to enjoy working closely with other staff members and have the ability to be flexible, adaptive, and positive in his/her actions.
  • Must maintain appropriate hygiene and attire per dress code.
  • Must be able to maintain professional boundaries and confidentiality.
  • Must be committed to the Mission, Core Values, and Vision of White’s Residential and Family Services.

Physical Demands of Position

  • Must be able to drive long distances to do work at regional offices, attend meetings, do staff training, etc. 
  • Must be able to handle the stress of multiple roles and responsibilities, difficult personnel issues, attending to crises, and other unplanned events.

Working Conditions

  • General office hours are 8:00am to 4:30pm Monday through Friday.
  • Work in regional offices, attending meetings, conducting staff/community trainings, and other duties that often extend beyond these office hours.
  • The Clinical Supervisor will be expected to respond to major incidents to provide guidance and be a resource to staff. His/her cell phone number will be given to staff to use outside regular office hours.  In addition, the Clinical Supervisor must carry a cell phone with a voice mail option when not on vacation.